Contact Information

Contact Information

At www.Nixilabs.shop, we prioritize open, direct, and completely transparent channels of communication with our buyers. If you have questions regarding our product lines, order updates, shipping statuses, tracking, or return procedures, our customer support infrastructure is fully accessible through the direct channels detailed below.

1. Immediate Customer Support Channels

For regular consumer inquiries, order assistance, or technical problems on our storefront, please use our primary digital and telephonic connection points:

  • Customer Support Email: info@nixilabs.shop
    Response Window: We guarantee an individual, human response to all electronic mail inquiries within 24 hours, Monday through Friday (excluding major public holidays).
  • Customer Support Hotline: +61 485 887 983
    Availability: Our telephone lines are staffed and open for live assistance from 9:00 AM to 5:00 PM (Monday to Friday). Standard international or local calling rates apply depending on your telecommunications carrier.
  • Digital Web Address: www.Nixilabs.shop

2. Corporate Entity & Legal Registration

This digital brand and online commerce platform are owned, managed, and legally operated by the registered entity NOOL PTY LTD. All business activities are audited for legitimacy and consumer transparency.

  • Legal Corporate Name: NOOL PTY LTD
  • Australian Corporation Number (ACN): 698 139 838
  • Official State of Registration: New South Wales, Australia
  • Date of Corporate Inception: May 17, 2026
  • Regulatory Authority: Australian Securities and Investments Commission (ASIC)

3. Registered Corporate Office Address

Our official legal headquarters and registered physical address for corporate communications and regulatory oversight is located at:

NOOL PTY LTD
81 COGHILLS CREEK RD,
BLOWHARD, VIC 3352,
Australia

Please note: The address listed above is our official corporate headquarters. It does not function as a walk-in retail storefront or a public product pickup location. For all product returns, please refer to our Return Policy and contact our support team first to receive an authorized pre-paid return shipping label and warehouse destination address.

4. Customer Commitment Guarantee

We are dedicated to preventing misrepresentation, handling consumer data securely, and eliminating hidden service costs. If you ever believe your support request has not been satisfactorily addressed, please escalate your matter by writing directly to our corporate email listed above, ensuring your order number is clearly quoted in the subject line.